Visual representation of product rating from review using stars
We ordered samples first to decide on a color and if we liked the material. Those came quickly! We then placed a large order of the Gray Helios Deck Tiles. I was able to communicate directly with the local company who would be delivering to coordinate a day and time. Tiles arrived on a pallet, packaged well and not a single tile was damaged. These were so quick and easy to install. The only thing I'll stress is that these must be installed over a completely level surface. We installed on a flat-top roof where there were strips of roofing materials that overlapped and created a slight ridge. The tiles did not lay as well over these ridges, but that is no fault of the tile. The tile does get quite hot on your feet if it's been in direct sun for awhile. We have had this installed for about 4 months now and it looks and is functioning great. The composite material feels so much better under your bare feet than a wooden deck. Overall great product and customer service.