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Returns & Exchanges

Return Policy
Once the flooring rolls, tiles, and/or mats have been installed, used, and/or cut to fit in an installation, the items are no longer returnable. It is a customer’s responsibility to check all flooring products prior to installation. Foam tiles may have some slight variations in color and thickness between tiles. The inherit characteristics of foam allow for some expansion and contraction and color shades may slightly vary. Due to this, we cannot accept returns for color and thickness variations unless the tiles are off more than 2mm in thickness or if colors are substantially different. If the foam matting is unused and approved by RubberFlooringInc.com to be returned, the customer will be responsible for return shipping. All other floor coverings that are unused and approved by RubberFlooringInc.com to be returned or if the order is refused upon delivery the customer will incur a 20% restocking fee and will be responsible for return shipping costs. If you would like to return any products please call us for a return authorization and return shipping address information.

Order Cancellations and Changes
We make it our goal at RubberFlooringInc.com to provide the easiest shopping experience and the quickest lead times in the industry. We will do everything we can to help you make any changes to your order. However, many of our floor products ship the same or next business day which means that if your order has already shipped, we may not be able to make the desired change without additional fees. All changes and cancellations must be done via phone.

North Americas Largest Rubber Seller

At RubberFlooringlnc.com, our mission is to provide consumers with quality rubber flooring at a competitive price through an easy to use and well-designed website. Our rubber flooring is durable enough to withstand the most demanding environments including commercial gyms and large scale weight rooms, yet is easy enough to install and maintain to make a great option for use in home exercise rooms. At RubberFlooringlnc.com, we offer a wide range of colors and thicknesses for our virgin and recycled rubber flooring products. In addition, we also offer numerous other useful floor covering solutions such as garage flooring, gym mats, interlocking foam tiles, trade show flooring, kid’s play mats and playground floor tiles. What separates RubberFlooringlnc.com from the competition? It’s simple, we are the largest online rubber flooring provider and as such can offer lowest prices guaranteed. In addition, RubberFlooringInc.com also has the lowest shipping costs, largest selection, free samples, and best customer service available. If you have any questions or would like to talk to a flooring expert, please call one of our friendly and helpful customer service staff members at 800-613-0996. We love to help. Please visit our sister site FoamTiles.com