Customer Questions
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Will these hold up under the heat in Palm desert ca on a roof deck, and are they easy to cut into a curve shape
Anonymous
These tiles are approved for use outdoors. Specialty cuts can be made using a router.
Can you install over a wood deck ?
Robin Hughes
Yes these tiles can be installed on a wood deck, provided that it is level and free from major defects.
Can I put composite deck tiles over wood?
Anonymous
Composite decking tiles can be installed over wood and any other surface that is densely compacted and level.
I have a wood deck that is structurally sound, including the deck boards, but they could use a power washing and stain. I'm thinking about installing this product on top of the decking. Will this product do well?
These tiles will interlock together over decking as long as it is level.
Can these be put over dirt, grass, gravel or old wood decking?
Jo Anne Brumback
For best results, we recommend installing the tiles over concrete to ensure they stay interlocked and do not sink in to any softer subfloor surface.
Hi, what finish/trim do you suggest with those tiles?
tnx
Yan Valsky
You may buy our Helios male and female edges, and corner kits, which are available for purchase on the Helios Deck Tiles (6 Slat) product page, listed under "Accessories".
If you put this over a wood deck, how do you secure it? Does it need nails or glue? There are no railings or anything on the one edge to keep it from moving.
Anne
You wouldn't need nails or glue to secure our Helios Deck Tiles tiles to your wood deck. The tiles can be interlocked together, and the weight of these tiles will be enough to keep them from moving. Please ensure your wood deck is level and free from any defects.
Can these be installed on a finished fiberglass roofdeck that has a slight grade for drainage?
Bob
We do not recommend installing these tiles over fiberglass.
Does this make a clacking sound when walking on it? is it noisy?
ed
Our Helios Deck Tiles will not make a clicking sound as long as they are placed on a hard and leveled surface.
Do I install 3/4" from a wall with Helios Deck Tiles?
rick Schladenhauffen
Yes, when trimming the tiles into place, we recommend you to leave about a 3/4” space between the tiles and the edge or obstruction.
Can this tiles withstand cold winter in Michigan?
HELEN MOLDVAN
Our Helios Deck Tiles are weather resistant and will withstand winters.
I have a very rough concrete porch floor, can these tiles be installed without smooth floor? And are the tiles easy and smooth to mop?
Peggy
These tiles can be installed on a rough floor, provided the floor is even to ensure the tiles stay interlocked. The tiles are very easy to mop.
Can these go over a Bitumen roof?
allison
Yes, Helios Deck Tiles (6 Slat) can be installed over a Bitumen (asphalt) roof.
can the helio deck tiles (6 slat) be used for a roof top deck. are they constructed to allow water to run under them or will they hold the water in?
Anonymous
Deck tiles are not recommended to be installed directly over EPDM roofing, as any sharp pieces underneath the floor could cause it to tear. The tiles do allow for drainage underneath them.
What’s the difference between Helios and Naturesort deck tiles?
Larry D.
These are two different brands with different constructions. The Helios tiles ship same or next business day.
How do I cut composite deck tiles?
Anonymous
To cut composite deck tiles, you can use a sharp tile cutter or a hand saw.
How do I lay composite deck tiles?
Anonymous
Composite deck tiles are built with an interlocking system which allows them to be easily installed and interlocked to the tile on each side. It's like an easy to put together puzzle.
Can I put composite deck tiles over grass?
Anonymous
Composite deck tiles are recommended to be used over a densely compacted and level surface to avoid potentially sinking in.
Do the tiles have grooves or are they smooth?
Anonymous
There are grooves in the slats of the tiles.
Do you have bullnose or bevel
Angel
Helios tiles do not have any edging.
are there any accessories for finishing the outside of the tiles ends
Kathey
Helios deck tiles do not have any accessory/trim pieces
Do the helios tiles allow for water drainage > I want to install them on a cement balcony with a drainage grate that drains quite slowly. In the question and answer section on your website, it says that these tiles do not allow for drainage
debby
The tiles do allow for drainage.
Can they handle the weight of a pool table?
Eric
We do not recommend placing a pool table on top of these tiles.
I have many angles on my patio how do you cut then?
Jim
To cut composite deck tiles, you can use a sharp tile cutter or a hand saw.
Can this be use over plywood without damaging the plywood with water? Meaning will this protect the plywood from water damage?
Yab
These tiles have open slats/gaps in them, allowing water to drain through them onto the subfloor below. Any subfloor beneath these tiles will get wet.
does this product have a plastic grid under the tile held together with screws
renee
Yes
When cutting you recommended using a tile saw, would this be a wet saw? It seams like a scoring tile saw would not cut the plastic backer. Or should I use a sliding miter saw?
Dean
You would want to use a wet saw or they can use a table saw with silicone.
I have a backyard patio that I want to install these on. Are they waterproof? Can these be installed on the steps to the back patio? The steps are made out of cement.
Anonymous
These tiles are made to withstand everything that mother nature has to offer. They can absolutely be installed over cement.
what is the edge treatment for an exposed edge
alex werner
You can cut off the tabs if you wish.
Do you have a finished edge product to be used with the Helios tile ?
John
We do not.
Can I put Helios Deck Tiles on an exposed aggregate concrete patio?
Scott
Deck tiles will provide ideal results when installed over a dense, solid surface.
Are these composite Class A fire resistant?
Marco
These tiles have not been tested for fire ratings.
Can i use these helios tiles on concrete driveway and park cars on it?
Kevin PERRON
We do not recommend using outdoor deck tiles in that way.
Can they be pressure washed to clean them of mold
Yes the tiles can be pressure washed.
Can these tiles be used directly on top of a flat EPDM rubber roof without damaging it?
Do not use any decking tiles over EPDM rubber roofing. The tiles have pointy bottoms and would likely damage the rubber.
Can these be laid over a rubber membrane?
The tiles have pointy bottom pieces, and may rip or damage the membrane. It would not be recommended.
Do they stay cool in the heat so you can walk on them easily barefoot?
These tiles will take heat like any outdoor item but they should still stay comfortable in normal conditions.
When installed over a treated wood will mold form after heavy rain or after a winter of snows, & Do they let the boards dry out, or do the boards stay damp???
GW
The tiles allow liquid to flow through, air as well. They should be able to dry just fine underneath.
Do these come with any edging pieces, so there is a nice finished edge?
Renee West
Yes, we do offer edging pieces for the Helios Deck Tiles that are available to purchase separately. Please scroll down on the product page, and you will see the edging pieces under "Accessories".
Once assembled, how hard would it be to take them apart again to clean and paint the underlying tin deck?
The tin overlays a cantilevered joist deck. Do you recommend them for that application?
David Clark
Our Helios Deck Tiles are built with an interlocking system that allows them to be easily taken apart when needed. or best results, we recommend installing the tiles over concrete to ensure they stay interlocked. These tiles can be used over a tin deck, provided it's leveled and has enough support underneath to hold on the weight of the tiles.
If the surface of your deck has to be level where does the water go to not cause any rotting of the wood surfaces?? Thanks
Debbie
We recommend treating your wood surface before installing our Helios Deck Tiles over them to prevent rotting since our tiles have vents that will allow water to pass through them.
Georgia summer can get very hot. Can we walk on deck without footwear or does it got too hot to walk without footwear?
Rutesh
Our Helios Deck Tiles (6 Slat) tiles will warm up like any outdoor item but they should still stay comfortable in normal conditions. You can always spray them with water to cool them down temporarily.
We have decks that are epdm,Can these be installed over a epdm roof?
Jeff
We wouldn't recommend using these tiles over an EPDM roof. Please see our Soft Flex Tiles which are rubber roof approved and can be used on your EPDM roof.
I see these can be put over diodes deck boards. Anyone have problems with moisture? I see they are raised so I would think there would be enough ventilation. This is the sour side of the house in central N.Y. did anyone treat the deck (eg waterproofing spray) before laying the tiles?
Rob
We recommend staining the deck prior to installing our Helios Deck Tiles over them. These tiles do provide good ventilation as well as drainage.
We want to understand whether the tiles can be placed on a surface that is not 100% level? We plan to install the tiles over an old cement pour that has a very minor dip.
Shawn Saparamadu
We recommend installing these tiles over a level surface, to keep the interlocking intact.
What does a Helios tile weigh?
Each tile weighs approx. 2lbs.
The video said the tiles are insect resistant; what does that mean?
Mary
These tiles are insect resistant, meaning it won't attract insects and pests which is a common problem with traditional wood decks.
What type of metal are the screws made of? (Will they rust?)
Karen
The screws are made of stainless steel.
Do these hold up well in sub zero weather/
Do you have a Canadian distributer?
Jim
These tiles will withstand extreme winters. We do not have a Canadian distributor.
If possible how do you install these on steps? I presume they could be glued down, but if so what glue do you recommend?
These tiles are not recommended to be used on stairs unless nailed in to secure these in place, since they're primarily used on decks.
Are these slippery when wet? I am thinking about installing these around my spa tub. I like the look more so than the textured rubber mats.
Carla
These tiles may get a little slippery, but we have many customers who use these around their tubs without any issues. The best option would be to wear proper footwear to minimize the risk of slipping.
Can you use the artificial grass squares to break up the pattern. Will they interlock with a few of the grass squares. Look like they have the interlocking tabs.
Greg
Yes, absolutely! You may create any pattern using artificial grass deck tiles. The Helios Deck Tiles will interlock with the Helios Artificial Grass Deck Tiles.
I live on the ocean and have garden hoses on my wood deck to wash sand off feet
I need something to step on and hose off feet on top of wood deck about 5 feet by 3 feet
I need to be able to mo e this to sweep sand off deck periodically
Please Advise
Comment
Thanks
Francis Mita
Mitafrancisa@gmail.com
Frank Mita
You may use any of our Deck Tiles or Drainage Tiles for this purpose. Please call us directly if you need more assistance.
Looking to use these for a tradeshow surface. Can they be easily taken apart?
Mimi Marler
Yes, they are easy to install and take apart. They won't come apart underneath foot traffic.
Can I install it over a porous surface of a balcony?
Yes, these tiles are suitable for installation on a balcony as long as it is level/flat enough to allow for appropriate interlocking of the tiles.
Will these tiles withstand our harsh winters in Montreal if placed on my outdoor deck
Brian steinberg
Our Helios Deck Tiles are weather resistant and will withstand winters.
Are composite Helios tiles impervious?
Alex
Our Helios Deck Tiles will allow for drainage. They are not impervious
where are these tiles made?
Clifford M
Our Helios Deck Tiles (6 Slat) are made in China.
I’d like to use these around an oval swimming pool. Can they be cut to accommodate the curve?
Vikkie
Yes, our Helios Deck Tiles can be cut. We recommend using a router.
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