Customer Questions
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How will this hold up in a house with kids and a dog?
Anonymous
This flooring is made with families in mind. They are anti-stain, anti-scratch, 100% waterproof, odor resistant and pet proof. They also have a 30-year warranty and can be used throughout your home.
Is Grandwood Waterproof vinyl Plank floor score certified?
Christa Simmons
Yes it is.
If the cork or foam gets wet does the board show a sinking like other products do.
Alan
The product should not perform like that, we have never seen this issue with any of our products.
how would this hold up in a restaurant
Harolkd
This product is rated for a high traffic area and would hold up to the everyday use of a restaurant. It comes with a 6-year commercial warranty covered by mohawk.
What's the recommended furthest width you can install this flooring?
Douglas E Sepe
This product is a width of 6" and needs a 1/4" expansion gap when installing in any location.
Is it slip-resistant?
Dianna Elizabeth LeCompte
They have a protective wear layer for scratching but not slip preventative. Keep your floors dry to avoid any slip / accidents.
Can this flooring be used in an outdoor setting? Will it fade in sunlight?
Jeff Mar
This product is not approved for outdoor use.
I have a scratch on a plank from a painter who moved some furniture on our new flooring and scratched one plank. How do I remove that without replacing the floor piece? Also, where can I see the specific color indicated on the WPC box to reorder for another room? When I look at that box of extra planks, I don't see a specific number to use for reordering more flooring.
James p Huey
You may be able to smooth and buff out the scratch by using medium-coarse sandpaper, but be careful not to damage the finish of the vinyl. Once done, you may use a mix of dish detergent and water to clean the area and remove the dust left behind by the sandpaper. Call us directly so we can help figure out the color, or you may also send us an email with a picture of the box.
Does Mohawk Grandwood Vinyl flooring include a sound barrier or does that need to be purchased separately? Recommendation?
Brent
This product does not come with attached underlayment. We recommend the use of a cork or foam underlay.
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