Customer Questions
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How often does turf have to be replaced?
Anonymous
As long as our Playsafe Turf Rolls aren't damaged, they honestly wouldn't ever need to be replaced.
Can this be installed over cement or blacktop?
Chelle
Our Playsafe Turf Rolls can be installed over cement or blacktop. To get the proper fall height rating, you will need to add padding underneath the turf.
How well does this drain? We live in a rainy coastal climate and are playground is a muddy mess. what would we need to install this?
melissa
The Playsafe Turf Rolls have a drain rate that is higher than the what a hurricane can produce in inches per hour. These turf rolls can drain over 20" of rain per hour, so your field will stay dry even in the most extreme of conditions.
We currently have rock on our playground. We will be able to lay this down over the rock?
Myra Katherine
We would recommend removing the rocks before installing our Playsafe Turf Rolls. The rocks would have the potential to destroy the turf rolls. To get more clarification on how to properly install our turf, we recommend watching our install video or checking out the installation tab on the product page.
How does it hold up after a harsh New England winter with snow and ice. How would would you clean it after fall leaves? Also... I had my decks recently done and there was a lot of debris left over, how would it hold up to debris and how would it get cleaned after exterior home improvements.
Lee Ann Walsh
Our Playsafe Turf Rolls would hold up just fine in a harsh New England winter. This roll is made from the same material that is used for NFL football fields. Cleaning up the turf is a breeze. For most debris, all you would need to is use a blower like you would with natural grass. For any spills or stuck on excrement, we would recommend using a hose.
Can the grass withstand a dog running on it?
MARIE
Our Playsafe Turf Rolls are very durable and can withstand a dog running on it. The blades of this turf are dog-friendly, and they wouldn't harm them.
If I am installing a roll with no seams over concrete, how do I make it adhere to the concrete? Is there a glue of some sort?
You can adhere our Playsafe Turf Rolls to concrete either with double sided tape, with our Polyurethane Adhesive, or with our 5900 Series adhesive.
Is the roll padded or is it necessary to purchase padding for residential use?
Dana
Our Playsafe Turf rolls don't come with an attached pad. You will need to purchase this padding in our turf accessories section.
Would this be hot to the touch (like plastic gets) in the sun? For example, would it burn little bare feet in the summer?
Amber
The turf will get warmer than natural grass in direct sunlight but can be cooled with the use of a hose. We also have a product Hydrochill that will help to keep your turf cool even in direct sunlight with the use of some water.
Is the infill (the silica sand, I'm assuming) necessary when installing on cement, and is it child safe?
Jane
When installing our Playsafe Turf Rolls, you don't have to install it with infill. We recommend infill because it helps to keep the blades of the grass standing up and also helps to keep the turf looking more like natural grass. Silica sand is safe for children, but when installed properly will be very tough for a child actually to reach and eat.
Is it non-toxic?
Anonymous
Our Playsafe Turf Rolls are non-toxic and are free of any heavy metals or hazardous chemicals. For an MSDS, please feel free to reach out to one of our Flooring Heroes via chat, phone, or email and they will be more than happy to provide you with it.
Is this turf soft for toddlers to play/sit on ? Does is drain rain/snow easily and how ? How to clean it from (animal urine...)? Can we install it on wooden deck and how ? Do you do installation ?
hanane
Our Playsafe Turf Rolls are soft enough for a toddler to play and sit on. This turf roll has been made both durability and comfort. Our outdoor turf features small drainage holes that allow water and other liquids to pass through the turf to the subsurface below. Cleaning our turf is very easy. For large dirt and debris, you can pick up or rake the material off the turf. For stuck on dirt and debris, you can hose off the turf to get it clean. We do offer a wide range of products that can be used to clean our turf after pet accidents. Please check out our turf accessories area to see all the offerings we offer. You can install our turf on a wooden deck. You can either lose lay the turf over the deck or tape/glue it to the deck. We recommend just lose laying it on your deck so you can properly clean under it. We don't do installation, but you can find qualified installers in your area through Angie's List, Home Advisor, or Google. Also, our turf is very to install and we offer a video that helps with it. If you have further questions about how to install our turf, please feel free to reach out to one of Flooring Heroes via phone, chat, or email.
Can this be placed on top of dirt in a back yard where a pool would go on top of.
mark
We recommend installing our Playsafe Turf Rolls over compacted crushed granite, but our turf rolls have been installed over dirt with success. You would still follow the same installation instructions as you would with a standard install.
Can this turf be placed over real grass?
Anonymous
We recommend installing our turf on a flat hard surface like crushed granite, concrete or asphalt. We have had customers install our Playsafe Turf Rolls over grass for both permanent and temporary purposes with success. You would just want to follow our installation instructions to make sure that the turf performs properly.
Will the turf hold up putting a swimming pool on it during the summer?
Debra
You can install a swimming pool over our Playsafe Turf Rolls without damaging it. Once the pool has been removed, the only thing you will need to do is brush the turf blades back into a standing position. This can be done with the use of a push broom and some elbow grease.
Can this turf be used on slopes?
You can install our Playsafe Turf Rolls on a slope. You would just follow the same instructions as you would if you were working on a flat surface. You will just want to make sure that the subsurface is flat and compacted.
i will only have one seam that will be about 7' long. do you have a smaller seam kit that can be purchased or is there another product that i can buy at a hardware type store that will work just as well?
To seam our Playsafe Turf Rolls, you have a few choices. You can use our Seam Tape and Turf Adhesive Kit, Staples, or Nails. For most installations, Staple or Nails are typically used. For a small area, we would recommend using Staples. The Seam Tap and Turf Adhesive Kit is usually applied when a PlayPad is being used.
Can this be installed over grass in a yard - does anything need to be done first? Will it hold up with two Great Danes running around?
John
Our Playsafe Turf Rolls can be installed over grass, but we don't recommend it. The reason we don't recommend it for a permanent install is that you won't be able to properly seam it so that it looks more like natural grass. You can place the turf over grass for a temporary surface or at as a potty pad, but we don't recommend it for a permanent install. We recommend following our install instructions for the proper bases for our artificial grass products. Our Playsafe Turf Rolls are great for dogs of all sizes and are a commercially rated turf made for high traffic areas.
How quickly does it dry after a rain? I've heard that such mats take a long time to dry therefore making it very slippery.
The drainage rate for our Playsafe Turf Rolls is 30+ inches per hour which is better than natural grass when installed over the proper crushed granite substrate. So when it rains, our artificial grass will be dry fairly quickly.
Is it durable for my backyard where I pull my car in about once a day? Also, does it hold up with the padding as well?
Uri
You can drive a car over our Playsafe Turf Rolls. The turf will be able to handle any normal driving, but if you were to peel out on the turf, you will damage it. This would be the case with both turf with and without a pad.
How wide and long are the rolls and will they piece together?
Ted
Our Playsafe Turf Rolls are 15' wide and can be ordered however long you like up to 100'. To seam the turf rolls together, you have a few different options. You can either use our turf seam tape, nails, or staples to seam our artificial grass together.
Hello, I want to know if the artificial grass for the playground is safe for covering concrete. I'm opening a daycare soon, but the playground area is all concrete, and I'm looking for a way to fix this problem.
TJ
You can install our Playsafe Turf Rolls over concrete. We would recommend placing one of our Foam Pads under the turf to create a play area that is safe and comfortable for kids of all ages to play on. You can loose lay the foam pads over the concrete or glue them and then would just install the turf over the pads. When installing the turf over the pads, you can glue the turf to the pads or use some double-sided tape.
Can the turf be installed over pea gravel? Is it soft or scratchy? I have a few children with sensory issues.
Dusti L Bolgrin
We do not recommend installing our Playsafe Turf Rolls over pea gravel. They work best with crushed concrete or dirt. Alternatively, you could use our Outdoor Sports Tiles over pea gravel and then install our Playsafe Turf Rolls on top of them.
What type of artificial turf would be best for an outdoor putt-putt?
glenn
For an outdoor putt, you could use any of our putting green turf. Please check the artificial grass page and filter to putting green turf. Our top-selling turfs for putt are the Putting Green Turf Rolls and Elite Putting Green Turf Rolls.
Is it flammable?
Cheryl
No, the Playsafe Turf Rolls are not flammable.
I want to install your play pad under your play safe turf rolls. Can I install the Play Pad 8 over dirt?
Rhiannon
Yes, Play Pad 8 can be installed over dirt, however we recommend laying the weed fabric over the dirt first, followed by the lawn pad and then the turf.
Does this Playsafe Turf contain any lead and is it certified to be lead-free? Thank you.
Our Playsafe Turf Rolls are in compliance with CPSC lead content guidelines.
It says the roll width is 15ft. But I dont see the length?
Bryan
We custom cut our Playsafe Turf Rolls according to the length you need! Isn't that great!
Hello, I’m looking for just a small amount for patio. Do you sell in small amounts?
Tammy
Yes! All of our turf rolls can be cut to any length that you need, they only come with fixed widths. We also offer turf rugs on our sites that are smaller pre-cut pieces, please feel free to check them out on our site.
What are the measurements of each roll?
These rolls are 15' wide and you may choose the length of your choice.
Could this be used under an above ground pool to protect the pool from the ground? The pool is put up and taken down each summer,
Yes, Playsafe Turf Rolls can be under the above ground pool. Once the pool is removed, please brush the turf blades back into a standing position. This can be done with the use of a push broom and some elbow grease.
Hello, I'm thinking to put this Playsafe Turf Roll on our existing lawn for the kids at our preschool. The lawn is really beat up and has a few bare spots. We would like cover two of the bigger bare spots with this roll. Does that sound reasonable for such a product? Thanks for your help.
Allen
Yes, you may use this turf for this purpose. However, please get samples before your purchase to make sure the color matches your exiting grass or is at least close.
I am looking for a solution to 'hide' a large sandpit that is in our front yard. If we laid a turf roll over the sandpit, would it tolerate being rolled back to use the sandpit? It would be like a pool cover, that was removed during use and then replaced after. Will the backing hold up to repeated rolling up and unrolling. Thanks!
Jacquie
Yes, these turf rolls can be laid and removed as needed without causing any damage to the turf.
Do you install the playground turf? We are looking to replace our grass to turf for our kids playground. I would like to get a quote. Located in Santa Clara, CA. Thank you.
Michelle
Please call us directly so we could help you connect with installers in your area.
Can kids easily ride a scooter or bike on this turf?
Lauren
A scooter or bike can be ridden over our Playsafe Turf Rolls. The wheels on either will not damage the turf. The only thing that you may notice is that the wheel marks will be shown in the turf where the scooter or bike is ridden. This can be easily remedied by raking or brushing your turf.
How hot does this turf get in 95 deg weather?
Lawrie Gaffney
How hot our Playsafe Turf Rolls can get or any of our turf depends on a few factors. How hot turf can get depends on the type of infill used, how much sunlight the turf gets, and if there are any other heat magnifiers around, like windows. In tests for turf in direct sunlight with rubber infill, turf temperatures can be up to 150 degrees. That's scorching! To keep your turf temperature at a manageable level, we recommend using our Hydrochill, Durafill, or Zeolite Max infills. All of these are designed to help mitigate heat. Also, we recommend placing some shade around the turf if possible. This will help to limit the number of hours the turf is in direct sunlight. You can also hose your turf down during the hottest times of the day to keep it cool. With many of these efforts, you can greatly reduce how hot the turf gets by 30 - 50 degrees!
What are the largest cuts widths and lengths? Also, can this handle three large hyper dogs?
Nick
The largest roll would be 15 ft in width and 100 ft in length. Yes, our Playsafe Turf Rolls are very durable and dog-friendly.
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