Customer Questions
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How does this underlayment deal with moisture that may seep onto it from the interlock tiles?
John Hayna
If water were to seep onto the underlayment, the water would sit on top of the underlayment or get into the pores and evaporate. The water will not destroy or affect the underlay in any way.
I have a 3 car garage, which is 30' wide and 20' deep. Do the rolls come in 30' lengths, and if so, is there an additional charge.
Michael L Bourbina
If you wanted a custom version of our 2mm ShockPad, we recommend ordering our 2mm Rubber Underlayment - Custom Cut. You could then order a roll to fit your garage properly.
Is this water proof? I would like to used it below outdoor carpet to protect wood underneath it.
Steve Whittemore
You can use this outside underneath carpet tile. However, it is possible that the rubber could leak and you may experience issue with staining of the wood underneath.
can you use it over a cement garage floor in the winter . I live in Niagara falls ,NY
joseph pullano
Yes, this will be perfectly suitable over a cement garage floor.
Could this be used under your 5/8" Premium Soft Wood Tiles? I plan to use it in a basement with a dry-locked concrete floor.
Scott
Our 2mm ShockPad can be installed under our 5/8" Premium Soft Wood Tiles. Since our soft wood tiles are made with foam, you really don't need the ShockPad under them, but you can add it. It won't hurt the flooring at all.
Is it good to use this under court tiles outdoors in a 4 season city like Chicago? How does it hold up in the snow?
You can use our 2mm ShockPad under court tiles in any environment. Since our ShockPad is constructed with rubber, it is resistant to the elements. The rubber won't break down over time to exposure.
What is the IIC / STC for this product (Shockpad 2mm rubber underlayment)? Thanks.
Yu-Han
2mm ShockPad does not have tested ratings.
I just ordered the ShockPad and was curious if this will affect the basketball bounce on the tiles.
Paul
Our 2mm ShockPad will not affect the bounce of a basketball on our tiles. If anything, this should help to prevent the ball from deadening when bounced in an area where there is a gap between the subfloor and tiles.
What size is the 2mm ShockPad rolled?
Steven Keller
Our 2mm ShockPad rolled up is approximately 48" x 10" x 10" in size.
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